Terms of Use Agreement

Veteranloanassociation.com (Last Updated: Dec 16, 2022)

This Agreement Helps Protect You

We strongly encourage you to read our Terms of Use Agreement. When accessing this website and any of its contents, you agree to be bound by the following terms and conditions. If you do not agree to the Terms of Use Agreement, you are not authorized to use this site.


Veteran Loan Association.com tries its best to ensure the information on this website in its entirety is accurate. However, errors may occur. Veteran Loan Association.com reserves the right to make changes and/or improvements to this website at anytime. Furthermore, THIS WEBSITE AND THE INFORMATION, SOFTWARE, AND SERVICES ARE PROVIDED "AS IS". Veteran Loan Association.com AND ITS PARTICIPATING LENDERS DISCLAIM ANY WARRANTY OF ANY KIND. USE THIS WEBSITE AT YOUR OWN RISK. Veteran Loan Association.com AND ITS PARTICIPATING LENDERS ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR ANY OTHER INJURY ARISING OUT OF THE USE OF THIS WEBSITE. Veteran Loan Association.com is not responsible for any damages to property, including, but not limited to, worms, viruses, Trojan horses, trap doors, back doors, time bombs, cancel bots, or any other code or computer program that may interfere with the transfer of data or destruction to property.

We Won't Access Your Credit

Simply submitting your information on this secure site does not allow us to check your credit.

Loan Request Services

Veteran Loan Association.com (Veteran Loan Association.com) is owned and operated by INC BRANDS LLC. In the event MRC is not able to help you with your request, your request may be transferred to another VA approved lender. When submitting a Veteran Loan Association.com loan request form you authorize Veteran Loan Association.com to provide your information to a VA approved lender. No credit check will be performed by Veteran Loan Association.com. You will receive a phone call from a VA approved lender, at which time you may be asked for additional information. At this time you will also be able to choose whether or not to give the lender verbal permission to check your credit.

After you submit an inquiry online or by telephone, Veterans United Home Loans may provide you with certain records and communications (Communications) in electronic format. By submitting an inquiry to Veterans United Home Loans, you hereby consent to the receipt of these Communications in the electronic format. You have the right to receive these Communications on paper or in a non-electronic form or to withdraw your consent to receive the Communications in electronic format. Your consent applies to the entire loan process. Some Communications will only be available to you in paper form, and a representative will indicate those at the appropriate time. Your decision to receive all Communications in a paper or non-electronic form will have no bearing on our decision to extend a firm offer of credit to you.

If you desire only paper copies of these communications, if you wish to withdraw your consent to receiving electronic Communications, or if you desire paper copies of a Communication you previously received in electronic format, please contact customer service at 888-329-1797 or email legal@incbrands.com so that we may update your information accordingly.

Terms Applicable to All Loan Request Services

Veteran Loan Association.com does not endorse or recommend any specific products that may be offered by any of the lenders we share information with nor will we guarantee loan approval through any lender or any specific loan product. When deciding what loan product is best for you, it is up to you to use your own judgment. The lender you choose to do business with is solely responsible for the services they offer. You understand and agree that Veteran Loan Association.com is in no way liable for any costs or damages incurred while doing business with the lender(s) we share your information with. Furthermore, you understand that the lender(s) we share your information with may keep your loan request form regardless of whether or not they are able to qualify you for a loan. The Veteran Loan Association.com website and the contents and services provided herein are available only in regards to real property in all fifty states and Washington, D.C. Loans will only be made on real property located in states where participants are licensed to conduct mortgage lending business.

No Charge to You!

There is no charge to you, the consumer, for using the services provided on this website. Veteran Loan Association.com is paid a fee by participating lenders for services provided. By using the services provided by the Veteran Loan Association.com website you are agreeing to the Veteran Loan Association.com/Lender compensation arrangement.

Dispute Resolution

Any claim or dilemma arising out of or related to the use of Veteran Loan Association.com shall be executed by arbitration. The arbitration shall be held before one arbitrator under the commercial arbitration rules of the American Arbitration Association. The arbitration shall take place in Ventura County, California except for main consumers for whom the location shall be designated at a location that is deemed reasonably convenient. This agreement provides that all disputes shall be resolved by binding arbitration. You, the consumer, forfeit all rights to go to court to defend or assert your rights. The consumer also forfeits all rights to bring class actions against Veteran Loan Association.com By using the goods or services provided by Veteran Loan Association.com, you give consent to these restrictions.


You agree to indemnify Veteran Loan Association.com and its participating lenders from and against any and all liabilities, expenses (including attorneys' fees) and damages arising out of claims resulting from your use of this website, including without limitation any claims alleging facts that if true would constitute a breach by you of this Terms of Use Agreement.

Errors and Delays

Veteran Loan Association.com is not responsible for any errors or delays in responding to your loan request form due to inaccurate information provided by you, or any other reason beyond our reasonable control.

Other Terms

This agreement between you, the consumer, and Veteran Loan Association.com, supersedes all prior communications, promises, or proposals, whether oral, written, or electronic. This agreement shall be subject to the laws of the state of Missouri. All rights not expressly granted are reserved.